Select, install and commission with clear requirements, direct UK technical support and one place for every document.
• British-designed · Manufactured in Italy · UK technical support
We provide complete heating solutions to help homeowners upgrade, install, and maintain their electric boiler systems.
British-designed, Italian-made electric combi boilers, delivering enough warmth for the busiest family homes to small properties, all from compact in size units
British-designed, Italian-made electric combi boilers, delivering enough warmth for the busiest family homes to small properties, all from compact in size units
British-designed, Italian-made electric combi boilers, delivering enough warmth for the busiest family homes to small properties, all from compact in size units
Electric boiler specialists
Registered installations
Clearer product choice
Technical support
When you install an ECBC boiler, you’re working with a system developed by engineers who understand the real challenges installers face on site.
We’ve created a platform that supports professionals at every stage — from system selection and installation to troubleshooting and certification.
Speak directly with our technical engineers for practical, installer-level advice when you need it most.
Access detailed wiring diagrams, connection guides, installation manuals, and instructional videos.
Simple processes for warranty registration, commissioning documentation, and validation.
In-person sessions at Windsor HQ and online webinars walk you through the full ELEKTRA and Guival setup: electrical configuration, commissioning, controls, and fault-finding on real units. Training is hands-on, practical, and run by the same engineers who support you on site.
16,000+Registered installations across the UK
Installers across the UK trust ECBC systems for their reliability, ease of installation, and responsive technical support.
Posted on Google![]()
Rosamund AshbeyTrustindex verifies that the original source of the review is Google.
Very helpful but unable to find a solution to the problem of access to a rental property. The property was empty and as I do not live in the UK or have relatives near to help out, I was unable to arrange for engineers to attend to carry out work on my Combi Boiler.Although it is not always convenient to collect keys from an agent it would have been a solution. On the occasion when I was able to be present the work was undertaken in a methodical and professional manner.Posted on Google![]()
Jessilda VasTrustindex verifies that the original source of the review is Google.
Service was excellent. They do care for their customers Within no time they fixed our boiler .Posted on Google![]()
N HTrustindex verifies that the original source of the review is Google.
Great and quick service, resolved the issue over the phone.Posted on Google![]()
Ian BoormanTrustindex verifies that the original source of the review is Google.
Jaz the engineer was very good, very professional and did an excellent job, he had two trainees with him, asked whether it would be alright for them to observe, they like Jaz were very polite. He is an excellent ambassador for the companyPosted on Google![]()
Edwin ChanTrustindex verifies that the original source of the review is Google.
Great company the service after installation is to me over 200% fantastic . Keep up the great service electric combi boilers co. Many thanks EdwinPosted on Google![]()
Peter ReillyTrustindex verifies that the original source of the review is Google.
I had an issue with the boiler. 06/01/26 ~ No heating and -5 degrees outside. Jaz came: Problem diagnosed, problem solved. Happy customer.Posted on Google![]()
Deividas SirvysTrustindex verifies that the original source of the review is Google.
I Spoke to the technical department today to find a fault on an electrical boiler and the gentleman I spoke with was polite professional friendly and knowledgeable. I also spoke with the lady first who was very helpful. Thank you for your assitance today. Highly recommend.Posted on Google![]()
Sokol DautiTrustindex verifies that the original source of the review is Google.
Very easy and quick helpsPosted on Google![]()
Tim SladeTrustindex verifies that the original source of the review is Google.
I tried a local company and found that their engineers were no conversant with electric boilers. This company were excellent and engineers were so knowledgeable. Wouldn’t use anyone else . Great service as usual.
Completing ECBC training is the first step toward becoming an Authorised Installer.
After completing training and successfully carrying out two ECBC installations or repairs to our required standard, you can join our national network of certified professionals.
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