Stuck on site? Real engineers, real fast.

Dive into our selection of accessories at Electric Combi Boilers Company and elevate your heating system! Our accessories are not just add-ons; they’re essentials that ensure your boiler operates at peak efficiency. Whether you need a new thermostat or a filter, each item complements our boilers perfectly.

Raise a support ticket

For non-urgent issues that need a tracked response. Logs to your installer portal account. For on-site emergencies, call the Tech Helpline on 01628 636 099.

PROGRAMME OVERVIEW

INSTALLER'S TRAINING SESSIONS

ELEKTRA & GUIVAL · 2024

Presented by our Windsor engineering team

Every session is hands-on with live boilers. You’ll leave able to specify, install, commission, and troubleshoot the full ECBC range with confidence — and qualify to join the public installer directory.

PROGRAMME OPTIONS Two training routes, two boiler ranges

Presential Sessions

Fridays · Windsor HQ

Set at our HQs in Windsor and given by one of our boilers experts, the presential training sessions are held on Friday mornings and are free an open to all installers. Experience how our boilers work first hand!

Online Training

Self-Paced · 24/7 Access

For the installers that are farther away or that cannot spare a Friday morning due to their busy schedules we have created an in-depth online training course with video demonstrations, schematics, and guides.

Elektra Electric Boilers

Flagship Range · 12,000+ Sold

UK designed and made in Italy, ELEKTRA is our flagship boiler. With over 12,000 units sold across the UK, ELEKTRA electric boilers is reliable, efficient and sustainable. Learn all there is to learn about ELEKTRA with us.

Guival Electric Boilers

Compact & Budget-Friendly

Italian made, Guival electric boilers are our new budget-friendly electric combi boilers. With the backup of the Electric Combi Boilers Company, Guival boilers are ideal for small properties and small budgets.

Installer Testimonials
What Our Authorized Installers Say

Installers across the UK trust ECBC systems for their reliability, ease of installation, and responsive technical support.

    
 
 
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   Rosamund Ashbey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful but unable to  find a solution to the problem of access to a rental property. The property was empty and as I do not live in the UK or have relatives near to help out, I was unable to arrange for engineers to attend to carry out work on my Combi Boiler.Although it is not always convenient  to collect keys from an agent it would have been a solution. On the  occasion when I was able to be present the work was undertaken in a methodical and professional manner.
  
 
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   Jessilda Vas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Service was excellent. They do care for their customers Within no time they fixed our boiler .
  
 
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   N H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great and quick service, resolved the issue over the phone.
  
 
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   Ian Boorman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jaz the engineer was very good, very professional and did an excellent job, he had two trainees with him, asked whether it would be alright for them to observe, they like Jaz were very polite. He is an excellent ambassador for the company
  
 
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   Edwin Chan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company the service after installation is to me over 200% fantastic .
Keep up the great service  electric combi boilers co.
Many thanks Edwin
  
 
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   Peter Reilly 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had an issue with the boiler. 06/01/26 ~ No heating and -5 degrees outside. Jaz came: Problem diagnosed, problem solved. Happy customer.
  
 
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   Deividas Sirvys 
 
 
 
 Trustindex verifies that the original source of the review is Google. I Spoke to the technical department today to find a fault on an electrical boiler and the gentleman I spoke with was polite professional friendly and knowledgeable. I also spoke with the lady first who was very helpful. Thank you for your assitance today. Highly recommend.
  
 
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   Sokol Dauti 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very easy and quick helps
  
 
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   Tim Slade 
 
 
 
 Trustindex verifies that the original source of the review is Google. I tried a local company and found that their engineers were no conversant with electric boilers. This company were excellent and engineers were so knowledgeable. Wouldn’t use anyone else . Great service as usual.