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Secure Customer Portal — Your boiler, your account, all in one place.

Welcome back. Sign in to manage your ELEKTRA or GUIVAL warranty, book a service callout, download your boiler manuals and certificates, and view your full order history with ECBC.

INSIDE YOUR PORTAL

Everything you need in one place

Once signed in, your portal gives you full visibility and control over your boiler — no phone calls, no paperwork, no waiting on hold.

Warranty Status

See live coverage, expiry date, and what’s included for each of your registered ELEKTRA or GUIVAL boilers.

Book a Callout

Schedule a standard, emergency, or service callout in just a few clicks. Choose your preferred date and time slot.

Service History

Track all past services, view ECBC service certificates, and get reminders when your next service is due.

Manuals & Certificates

Download your boiler manual, warranty certificate, and service records as PDFs whenever you need them.

Order History

Review past orders, re-order spare parts and accessories, and track current shipments straight to your door.

Invoices & Receipts

Access all your invoices, payment confirmations and VAT receipts in one place — perfect for landlords and managers.

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    Electric Combi Boilers Company London
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