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Install With Confidence

Backed by the Engineers Who Designed the Boilers

Train directly with ECBC engineers, get certified, and gain access to trade-only pricing, installation resources, and real technical support. Our platform is built specifically for installers working with ELEKTRA and GUIVAL electric combi boilers.

Whether you’re installing your first system or expanding your services into electric heating, ECBC provides the knowledge, tools, and support you need to complete every job with confidence.

Elektra Smart

British-designed, Italian-made electric combi boilers, delivering enough warmth for the busiest family homes to small properties, all from compact in size units

Guival Small

British-designed, Italian-made electric combi boilers, delivering enough warmth for the busiest family homes to small properties, all from compact in size units

Accesories

British-designed, Italian-made electric combi boilers, delivering enough warmth for the busiest family homes to small properties, all from compact in size units

Built by Engineers. Trusted by Installers.

When you install an ECBC boiler, you’re working with a system developed by engineers who understand the real challenges installers face on site.

We’ve created a platform that supports professionals at every stage — from system selection and installation to troubleshooting and certification.

Direct Engineer Support

Speak directly with our technical engineers for practical, installer-level advice when you need it most.

Full Technical Documentation

Access detailed wiring diagrams, connection guides, installation manuals, and instructional videos.

Certification & Warranty Assistance

Access detailed wiring diagrams, connection guides, installation manuals, and instructional videos.

Training & Certification

Hands-On Training With ECBC Engineers

Our training programmes are designed to give installers the confidence to install, configure, and commission ECBC boilers correctly.

Training sessions take place at our Windsor HQ or through live online webinars, covering everything from electrical setup to advanced fault finding.

Each session is led by experienced engineers who work with ELEKTRA and GUIVAL systems every day.Our training programmes are designed to give installers the confidence to install, configure, and commission ECBC boilers correctly.

Training sessions take place at our Windsor HQ or through live online webinars, covering everything from electrical setup to advanced fault finding.

Each session is led by experienced engineers who work with ELEKTRA and GUIVAL systems every day.

Training covers:

Electrical configuration and system setup

Commissioning procedures

Controls and system optimisation

Fault diagnosis and troubleshooting

Our Support Promise

When you install an ECBC boiler, you’re not left figuring things out on your own. Our technical support is provided by in-house engineers who work with ELEKTRA and GUIVAL systems every day: practical, installer-level support when you need it. We support you before, during, and after installation. From system selection and electrical setup to commissioning, troubleshooting, and warranty queries, our team is on hand to help you keep jobs moving and customers satisfied. Clear guidance, fast responses during working hours, and accountability from the people who designed the boilers — that’s the ECBC support standard.

Simple Installation

No gas lines, no flues, and no complicated infrastructure.

Clean & Efficient Heating

No gas lines, no flues, and no complicated infrastructure.

Simple Installation

No gas lines, no flues, and no complicated infrastructure.

Simple Installation

No gas lines, no flues, and no complicated infrastructure.

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REASONS TO CHOOSE US

UK Professional Support by Phone, Chat, WhatsApp and Email

Installation By Certified Professionals. Swap your old boiler with ease.

Fast, Experienced, Reliable & Practical Service Team

British Design, Italian Manufacture, UK and EU certified products.

Become an ECBC Authorised Installer

Completing ECBC training is the first step toward becoming an Authorised Installer.

After completing training and successfully carrying out two ECBC installations or repairs to our required standard, you can join our national network of certified professionals.

Training covers:

Priority technical support

Use of the ECBC Authorised Installer badge

Installation, servicing, and repair referrals in your area

Listing in the ECBC national installer directory

Installer Support That Actually Supports You

Installing new systems shouldn’t mean solving problems alone. At ECBC, our support team is made up of in-house engineers who work directly with our boilers every day. We provide practical technical guidance before, during, and after installation, helping you complete jobs efficiently and keep customers satisfied.

System selection guidance

Electrical setup advice

Commissioning assistance

Troubleshooting and fault-finding

Warranty & documentation support

Clear communication, fast responses, and accountability from the engineers who designed the systems — that’s the ECBC support standard.

Join a Growing Network of Professional Installers

Thousands of homeowners rely on qualified professionals to install reliable heating systems. By joining the ECBC installer network, you gain the tools, support, and recognition needed to grow your business.

Expand your services, increase customer trust, and work with heating systems designed specifically for professional installers.

Installer Testimonials
What Our Authorized Installers Say

Installers across the UK trust ECBC systems for their reliability, ease of installation, and responsive technical support.

Posted on Google Google
Rosamund Ashbey profile picture
Rosamund Ashbey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very helpful but unable to find a solution to the problem of access to a rental property. The property was empty and as I do not live in the UK or have relatives near to help out, I was unable to arrange for engineers to attend to carry out work on my Combi Boiler.Although it is not always convenient to collect keys from an agent it would have been a solution. On the occasion when I was able to be present the work was undertaken in a methodical and professional manner.
Posted on Google Google
Jessilda Vas profile picture
Jessilda Vas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Service was excellent. They do care for their customers Within no time they fixed our boiler .
Posted on Google Google
N H profile picture
N H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great and quick service, resolved the issue over the phone.
Posted on Google Google
Ian Boorman profile picture
Ian Boorman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jaz the engineer was very good, very professional and did an excellent job, he had two trainees with him, asked whether it would be alright for them to observe, they like Jaz were very polite. He is an excellent ambassador for the company
Posted on Google Google
Edwin Chan profile picture
Edwin Chan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company the service after installation is to me over 200% fantastic . Keep up the great service electric combi boilers co. Many thanks Edwin
Posted on Google Google
Peter Reilly profile picture
Peter Reilly
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had an issue with the boiler. 06/01/26 ~ No heating and -5 degrees outside. Jaz came: Problem diagnosed, problem solved. Happy customer.
Posted on Google Google
Deividas Sirvys profile picture
Deividas Sirvys
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I Spoke to the technical department today to find a fault on an electrical boiler and the gentleman I spoke with was polite professional friendly and knowledgeable. I also spoke with the lady first who was very helpful. Thank you for your assitance today. Highly recommend.
Posted on Google Google
Sokol Dauti profile picture
Sokol Dauti
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very easy and quick helps
Posted on Google Google
Tim Slade profile picture
Tim Slade
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I tried a local company and found that their engineers were no conversant with electric boilers. This company were excellent and engineers were so knowledgeable. Wouldn’t use anyone else . Great service as usual.

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