Category: Uncategorized

Shipping and Delivery Updates

There are currently no delay in boiler orders as these are dispatched on pallets and by a different company. Delays are observed only on spare parts and accessories as these are delivered via Royal Mail or DPD.

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16/12/2022

Delivery Delays for spare parts and accessories orders

Royal Mail

Royal Mail:
Due to the recent strike action by members of the Royal Mail Communication Workers Union, disruption to deliveries is expected. Items posted in the run up, during and after strike days are likely to be subject to delay. We’re sorry for any inconvenience this will cause but it is out of our hands.

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DPD: Adverse weather causing delays

DPD:
Adverse weather causing delays in areas:
Aberdeenshire (2 days): AB32, AB33, AB34, AB35, AB36, AB54
Banffshire (2 days): AB37, AB38, AB55
Gloucestershire (1 day): GL4, GL5, GL54, GL6, GL7

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DPD General Delays

COUNTY	DELAY IN DAYS	POSTCODES
Avon	1	BA1, BA2, BS0, BS1, BS10, BS13, BS14, BS15, BS16, BS2, BS3, BS30, BS31, BS32, BS36, BS37, BS39, BS4, BS40, BS41, BS49, BS5, BS6, BS7, BS8, BS80, BS9, BS98, BS99, GL9
Avon	2	BS11, BS20, BS21, BS34
Berwickshire	1	TD10, TD11, TD12, TD13, TD14, TD2, TD3, TD4
Cheshire	1	CH1, CH2, CH3, CH70, CH88, CW1, CW10, CW11, CW12, CW2, CW3, CW4, CW5, CW6, CW7, CW8, CW9, CW98, M33, SK1, SK10, SK11, SK12, SK14, SK15, SK16, SK2, SK3, SK4, SK5, SK6, SK7, SK8, SK9, WA1, WA13, WA14, WA15, WA16, WA2, WA3, WA4, WA5 0, WA5 1, WA5 2, WA5 3, WA5 4, WA5 6, WA5 7, WA5 8, WA5 9, WA55, WA6, WA7, WA8, WA88
Cleveland	1	TS21, TS22, TS24, TS25, TS26, TS27
County Durham	1	DH1, DH2, DH3, DH6, DH7, DH8, DH9, DH97, DH98, DH99, DL16, DL17, SR7, SR8, TS28, TS29
Cumbria	1	CA1, CA10, CA11, CA12, CA13, CA14, CA15, CA18, CA19, CA2, CA20, CA21, CA22, CA23, CA24, CA25, CA26, CA27, CA28, CA3, CA4, CA5 6, CA5 7, CA6 4, CA6 5, CA6 6, CA7, CA8, CA9, CA95, CA99
Derbyshire	1	DE4, DE45, DE5, DE55, DE56, DE6, S18, S40, S41, S42, S43, S44, S45, S49, SK13, SK17, SK22, SK23
Dumfriesshire	1	DG1, DG10, DG11, DG12, DG13, DG14, DG16, DG2, DG3, DG4
Dunbartonshire	1	G81, G82, G83, G84
East Lothian	1	EH31, EH32, EH33, EH34, EH35, EH36, EH39, EH40, EH41, EH42
Fife	1	KY1, KY11, KY12, KY2, KY3, KY4, KY5, KY6, KY7, KY99
Gwent	1	NP10, NP11, NP12, NP13, NP15, NP18, NP20, NP22, NP24, NP44
Gwent	2	NP16, NP19, NP23, NP25, NP26, NP4, NP7
Kirkcudbrightshire	1	DG5, DG6, DG7
Lanarkshire	1	G11, G12, G13, G14, G15, G23, G5, G51, G60, G61, G62, G63, G64, G65, G66, G70, G71
Lancashire	1	BB10, BB11, BB12, BB18, BB4, BB5, BB6, BB7, BB8, BB9, BB94, BL0, BL1, BL11, BL2, BL3, BL4, BL7, BL78, BL8, BL9, FY0, FY1, FY2, FY3, FY4, FY5, FY6, FY7, FY8, L39, L40, LA1, LA2, M1 1, M1 2, M1 3, M1 4, M1 5, M1 6, M1 7, M11 0, M11 1, M11 2, M11 3, M11 4, M12, M13, M14, M15, M16 0, M16 6, M16 7, M16 8, M16 9, M17, M18, M19, M2, M20, M21 0, M21 3, M21 7, M21 8, M21 9, M22, M23, M24 0, M24 1, M24 2, M24 4, M24 5, M24 6, M25, M26, M27 0, M27 4, M27 5, M27 6, M27 8, M27 9, M28, M29, M3 1, M3 2, M3 3, M3 4, M3 5, M3 6, M3 7, M30, M31, M32 0, M32 2, M32 8, M32 9, M34, M35, M38, M4, M40, M41, M43, M44, M45, M46, M5 0, M5 3, M5 4, M5 5, M50, M6, M60 0, M60 1, M60 2, M60 3, M60 4, M60 6, M60 7, M60 8, M60 9, M61, M7, M8, M9, M90, M99, OL1, OL10, OL11, OL12, OL13, OL14, OL15, OL16, OL2, OL3, OL4, OL5, OL6, OL7, OL8, OL9, OL95, PR0, PR1, PR11, PR2, PR26, PR3, PR4, PR5 0, PR5 4, PR5 5, PR5 6, PR5 8, PR5 9, WN1, WN2, WN3, WN4, WN5, WN6, WN7, WN8
Lincolnshire	1	DN21, LN1, LN10, LN11, LN12, LN13, LN2, LN3, LN4, LN5, LN6, LN7, LN8, LN9, NG31, NG32, PE11, PE20, PE21, PE22, PE23, PE24, PE25
Merseyside	1	CH25, CH26, CH27, CH28, CH29, CH30, CH31, CH32, CH33, CH34, CH41, CH42, CH43, CH44, CH45, CH46, CH47, CH48, CH49, CH60, CH61, CH62, CH63, CH64, CH65, CH66, L1, L10, L11, L12, L13, L14, L15, L16, L17, L18, L19, L2, L20, L21, L22, L23, L24, L25, L26, L27, L28, L29, L3, L30, L31, L32, L33, L34, L35, L36, L37, L38 0, L38 1, L38 3, L38 4, L38 5, L38 6, L38 7, L38 8, L38 9, L4, L5, L6, L67, L68 0, L69, L7, L70 1, L70 2, L70 8, L70 9, L71, L72, L73, L74, L75, L8, L80, L9, PR8, PR9, WA10, WA11, WA12, WA9
Mid Glamorgan	1	CF45, CF46, CF81, CF82, CF83
Midlothian	1	EH1, EH10, EH11, EH12, EH13, EH14, EH15, EH16, EH17, EH18, EH19, EH2, EH20, EH21, EH22, EH23, EH24, EH25, EH26, EH27, EH28, EH3 1, EH3 5, EH3 6, EH3 7, EH3 8, EH3 9, EH37, EH38, EH4, EH5, EH6, EH7, EH77, EH8, EH9, EH91, EH95, EH99
Northumberland	1	NE22, NE23, NE24, NE41, NE42, NE43, NE44, NE45, NE46, NE47, NE48, NE49, NE61, NE62, NE63, NE64, NE65, NE66, NE67, NE68, NE69, NE70, NE71, TD15
North Yorkshire	1	DL6, DL7, DL8, HG1, HG2, HG3, HG4, HG5, LS24, YO1, YO10, YO11, YO12, YO13, YO17, YO18, YO19, YO21, YO22, YO23, YO24, YO26, YO30, YO31, YO32, YO51, YO60, YO61, YO62, YO7, YO8, YO90, YO91
Nottinghamshire	1	DN22, NG1, NG13, NG14, NG15, NG16, NG17, NG18, NG19, NG2, NG20, NG21, NG22, NG23, NG24, NG25, NG3, NG4, NG5, NG6, NG7, NG70, NG8, NG80, NG9, NG90, S80, S81
Peeblesshire	1	EH43, EH44, EH45, EH46
Powys	1	NP8
Roxburghshire	1	TD5, TD6, TD8, TD9
Selkirkshire	1	TD1, TD7
Shropshire	1	SY1, SY13, SY14, SY2, SY3, SY4, SY5, SY99
Somerset	1	BA11, BA3 2, BA3 3, BA3 4, BA3 5, BA3 9
South Glamorgan	1	CF14, CF24
South Humberside	1	DN15, DN16, DN17, DN18, DN19, DN20, DN31, DN32, DN33, DN34, DN35, DN36, DN37, DN38, DN39, DN40, DN41
South Yorkshire	1	DN9, S21, S70, S71, S72, S75
Staffordshire	1	ST1, ST10, ST11, ST12, ST13, ST14, ST15, ST16, ST17, ST18, ST19, ST2, ST20, ST21, ST3, ST4, ST5, ST55, ST6, ST7, ST8, ST9
Tyne And Wear	1	DH4, DH5, NE1, NE10, NE11, NE12, NE13, NE15, NE16, NE17, NE18, NE19, NE2, NE20, NE21, NE25, NE26, NE27, NE28, NE29, NE3, NE30, NE31, NE32, NE33, NE34, NE35, NE36, NE37, NE38, NE39, NE4, NE40, NE5, NE6, NE7, NE8, NE82, NE83, NE85, NE88, NE9, NE92, NE98, NE99, SR1, SR2, SR3, SR4, SR43 2, SR43 3, SR43 4, SR5, SR6, SR9
West Lothian	1	EH29, EH30, EH52, EH53
West Yorkshire	1	HD1, HD2, HD3, HD4, HD5, HD6, HD7 4, HD7 5, HD7 6, HD7 9, HD8, HD9, HX1, HX2, HX3, HX4, HX5, HX6, HX7, LS1, LS10, LS11, LS12, LS13, LS14, LS15, LS16, LS17, LS18, LS19, LS2, LS20, LS21, LS22, LS23, LS25, LS26, LS27, LS28, LS29, LS3, LS4, LS5, LS6, LS7, LS8, LS88 1, LS88 8, LS9, LS98, LS99, WF1, WF10, WF11, WF12, WF13, WF14, WF16, WF17, WF2, WF3, WF4, WF5, WF6, WF7, WF8, WF9, WF90
Wigtownshire	1	DG8, DG9
Wiltshire	1	BA12, BA13, BA14, BA15, SN11, SN12, SN13, SN14, SN15

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16/12/2022

 

Last Shipping for postcodes with delays is 19 December 2022 (DPD)

Postcodes

CH1-3, CH34, CH65-66, CH70, CH88
CW1-12, CW98
DE4, DE6, DE45
DN9, DN15-21, DN31-41
EH1-46, EH52-53, EH77, EH91, EH95, EH99
HD1-9
HG1-3, HG5
HX1-7
KY1-7, KY11-12, KY99
LN1-13
LS1-29, LS88, LS98-99
M20-23, M31, M33, M90
NE9, NE11, NE15-19, NE21, NE43-49, NE61-71
PE11, PE20-25
S70-72, S75
SK7-12, SK17, SK22-23
ST1-21, ST55
SY1-5, SY13-14, SY99
TD2-5, TD10-15
WA1-2, WA4-7, WA13-16, WA55
WF1-14, WF16-17, WF90
YO8

 

Check the mains fuse rating in the consumer box for the property:

60A – Choose 6kW or 8kW
80A or 100A – Choose 12kW

Heating output:
12kW electric boiler can heat up to 14 radiators or up to 100m² of underfloor heating

Hot water:
Shower & sink/basin taps – Choose EK.C or SMART.C


Bathtub, shower & sink/basin taps – Choose EK.BPC or SMART.BPC or EK.BPL or SMART.BPL

 

 

Electric Combi Boilers is proud to introduce the next range of electric boilers with smart controls built-in. This is the first smart electric boiler in the UK.

The customer can control the boiler remotely from anywhere as long as there is internet connection on a mobile or tablet via the Smart app. The smart app is free to download and easy to use.

This feature is great for anyone who would like to have a boiler without spending more money on external smart controls. The smart control app is great for people who manage short term letting (Airbnb, booking.com etc).

The smart boiler range will come with 5 years warranty.

The boilers are available from May 2021.

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Error F1:

F1 error is due to system pressure loss. To resolve this issue.
Click here to see the video.

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Error F8:

F8 error is due to overheat. To resolve this issue.
Click here to see the video. (Central Heating)

Click here to see the video. (Hot Water : EK.BPL & EK.BPC only)

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Switching between Summer/Winter mode:

Summer mode = Heating OFF
Winter mode = Heating ON
Click here to see the video.

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Switching between Eco/Comfort mode:

Eco mode = Heats EK.BP hot water tank only
Comfort mode = Instantaneous & continuous hot water
Click here to see the video.

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Run De-Air function:

dE = De-Air function, which automatically takes the air out of the boiler
Click here to see the video.

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Click here and click the Subscribe button and hit the bell icon for latest updates.

 

Elektra BPL & Elektra C boiler hot water difference

The only difference between the Elektra C and Elektra BPL model is the in-built tank, which is only available in Elektra BPL model.

Elektra BPL hot water tank holds 37.5 Litres at 65C maximum. This boiler runs in 2 modes on the hot water side: Eco or Comfort.

Eco mode: The boiler uses 2kW to heat the tank water and once the tank water is cold you will have to wait for the water to heat up, which will take 30-45 minutes to reach 65C. The tank water will run for 6-8 minutes shower.

Comfort mode: The boiler uses 2kW to heat the tank and 12kW during the use of hot water. This mode gives you continuous running of hot water.

Link to video (Setting Eco & Comfort mode) : Click here

Elektra C has no storage tank on the hot water side and gives you instantaneous hot hot at 45C-55C. The boiler runs at 12kW when the hot water is in use.

Elektra C model is suitable for property with 1 bathroom with shower. For more information about the boiler: Click here.

Elektra BPL model is suitable for property with one or more bathrooms. This boiler is suitable for bathroom with shower and bathtub. For more information about the boiler: Click here.

Elektra 12kW electric combi boilers work on minimum of 0.8 bar pressure which is sufficient to charge or pressurise heating system and give a decent shower flowrate @ 8Lt/min.

Should you experience hot water loss in flow this could be due to too much hot water is being withdrawn (heat exchanger balance is disturbed) in order to remedy this situation, we recommend that you have thermostatic shower valve fitted of good European quality or have a flow restrictor fitted to regulate the flow.

See our video. Click here

The product will be soon available for purchase from our website under accessories.

The UK population is growing by more than 500,000 people every year but only half the homes required are built. Recently there has been a sharp rise in building apartments and conversions of houses into flats/apartment to tackle the shortage of housing crisis.

The new regulations make the buildings more efficient and advance. Due to the size and efficient space usage, the heating and hot water solution for the apartment/flats have evolved. The option for these apartments have always been electric heaters with hot water storage tanks which are not efficient and take a lot of space. With our new range of Elektra electric combi boilers you benefit from the following:

• Supply: Almost every apartment has it’s own consumer unit with 100Amp supply. The boiler uses 50Amp when it is using 12kW (i.e. maximum kW capacity).
• Space saver: The boilers are compact in size and do not require an additional storage tank. These are wall hung boilers and can be fitted anywhere in an apartment/flat.
• Gas/Flue Issue: The boilers do not have flue and they run on electricity. Since there is no gas involved there is no risk from gas leak or CO gas.
• EPC rating: The boilers are 100% efficient and therefore it is perfect to enhance your property EPC rating.
• Maintenance: The boilers have fewer parts and therefore has little or no maintenance costs compared to the other similar systems. Therefore, the boilers are more reliable.Installing Elektra electric combi boilers you’re a step ahead because these can be integrated with solar PV panels and batteries. The boilers can run almost free with the above setup.

Q. What is the difference between our Elektra electric combi boilers and other electric combi boilers (EHC Fusion, Elnur Mattira, Heatrae Sadia Electromax) in the market?

Our Elektra electric combi boilers have a diverter valve and a plate heat exchanger which provides instant and continuous hot water. (Model: EK.BP & EK.C)

With our boilers, like a combi, the priority is given to hot water. This means that whenever the hot water tap/shower outlet is open the heating will stop until they are closed.

Other electric boilers have an indirect hot water cylinder. Once the cylinder runs out of hot water, it will take 30-60 minutes to heat water (depends on the size/capacity of the cylinder). (EHC Comet Combi) roughly 7 minutes or more @ 50C (12kW Elnur Mattira).

The boiler (Type A) with indirect cylinder has transfer heat loss from the boiler to cylinder and it takes up space. Our Electric boilers are wall hung, compact and save a lot of space.

The immersion inside the boiler (Type B) with in-built cylinder is in direct contact with water compared to our Elektra BP boiler the immersion is in dry pocket and not in contact with water. The immersion in contact with water has a shorter life span compared to the immersion in dry pocket.

If you are looking for an efficient, space saving, cutting edge technology in electric combi boiler then our Elektra boilers are much more advance and practical compared to other boilers in the market.