How can we help? 👉
Welcome back. Sign in to manage your ELEKTRA or GUIVAL warranty, book a service callout, download your boiler manuals and certificates, and view your full order history with ECBC.
INSIDE YOUR PORTAL
Once signed in, your portal gives you full visibility and control over your boiler — no phone calls, no paperwork, no waiting on hold.
See live coverage, expiry date, and what’s included for each of your registered ELEKTRA or GUIVAL boilers.
Schedule a standard, emergency, or service callout in just a few clicks. Choose your preferred date and time slot.
Track all past services, view ECBC service certificates, and get reminders when your next service is due.
Download your boiler manual, warranty certificate, and service records as PDFs whenever you need them.
Review past orders, re-order spare parts and accessories, and track current shipments straight to your door.
Access all your invoices, payment confirmations and VAT receipts in one place — perfect for landlords and managers.
Our team can help you find the perfect system for your home.
